S H I P P I N G
We ship worldwide from the state of Jalisco, near the city of Guadalajara in Mexico.  We use Mexico International Flat Rate (Sepomex) to ship small boxes fast and safely to the U.S. and around the world. You can request delivery by UPS, DHL or FedEx - the price will usually be about 4 to 5 times the cost (for parcels weighing less than 1 kilo) of the regular Mexico Postal Service.

On parcels over 1 kilo, it is usually cheaper and safer to ship by alternate carriers like UPS, DHL or FedEx. All parcels of 1 kilo or more will automatically be custom quoted for you, this includes single and combined item shipping. Our shipping charges are calculated by weight and not by quantity.

Parcels generally take between 10 and 21 days to arrive to their destination from Mexico.
 

NOTICE: Our shipping rates do not include International Customs charges.
If any, they must be paid by the customer on receipt of your parcel.
 

R E T U R N S
If you are not satisified with your purchased item(s) and wish to return it and receive a refund, you must first contact us within 3 days of receipt of your parcel and then promptly ship the item(s) back to us within 15 days of receipt. If an item is damaged it will be helpful to send us a digital image (photo or scan) of the damage before returning. You must ship the items back in their original package and pay all shipping costs to us here in Mexico. Once the parcel is received and contents inspected we will have PayPal refund the purchase price for the item.
 

L O S T    P A R C E L S
To protect ourselves from dishonest customers (unfortunately they are out there) and mail theft in Mexico and around the world, we ship parcels by Registered Mail.  This means that the parcel will have to be signed for and a return card will be sent back to us for verification.